Google Analytics

Integrate and send data to your account.

Smartsupp is linked with your Google Analytics (GA) automatically.


Google Analytics Connection tutorial in our HELP section.


Smartsupp checks your site’s source code for GA property ID and sends data to all GA accounts it found. If you want to send Smartsupp events only to one specific account you do so by selecting it via GA KEY or GA Tracker name. If you have subdomains on your website and you are tracking all of them in one GA account use the gaOptions parameter described in Google Analytics documentation.

Initialize GA settings using: ga('create', KEY, OPTIONS);


Use this code if you want to link only to one specific account.

_smartsupp.gaKey = "UA-XXXX-Y";
_smartsupp.gaOptions = {
  cookieDomain: ""


Use this code if you want to linkt to a specific GA Tracker Name.

_smartsupp.gaName = "your_tracker_name";